Frequently Asked Questions
Everything you need to know about our handcrafted home decor.
How are the wreaths shipped to ensure they arrive in perfect condition?
Each wreath is securely fastened to the interior of a heavy-duty shipping box to prevent shifting. We use professional-grade packaging materials to ensure your greenery arrives lush and intact.
Can your wreaths be displayed outdoors?
Most of our wreaths are designed for both indoor and sheltered outdoor use. To extend the life of your wreath, we recommend placing it under a porch or overhang to protect it from direct sunlight and heavy moisture.
What is your return policy if I am not satisfied?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the item in its original packaging for a full refund or exchange.
How long will it take for my order to arrive?
Orders are typically processed within 2-3 business days. Standard shipping usually takes 5-7 business days depending on your location within the continental United States.
Are the materials used in the wreaths real or artificial?
We offer both! Our 'Fresh Collection' features real, preserved greenery, while our 'Forever Collection' utilizes high-quality silk and poly-blend materials for a realistic look that lasts for years.
Do you offer custom designs for special events?
Yes, we love creating custom pieces. Please contact our design team via the 'Contact Us' page with your specific color palette or theme requirements for a personalized quote.